Fenix Fitness Clubs

Reviews of Fenix Fitness Clubs

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  Frank Beck Added January 26, 2020

  ★ ★ ☆ ☆ ☆
  I trained here just casually with a friend who was a member to see what it was like, don't love the place to train. I have spent time in various gyms and I definitely think there are far better options. I will continue to look for another option.
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  Bianca Catalucci Added January 18, 2020

  ★ ☆ ☆ ☆ ☆
  Stay away from this place... after I joined, there was no support, the staff virtually non existent, cold, aloof.
  I have tried cancelling my membership numerous times ( been a member there for years, the only time I received service was when I try to cancel ) but I find going to other gyms and training studios more fun and encouraging as this place is not motivating.
  
  When I requested cancelling last year they encouraged me to suspend membership at $5.00 a fortnight then see how I feel. I called them in March to cancel as they advised I needed to give them 1 months notice... , we are in July and they continue to deduct payment from my account. Manager is never available and they don’t call me back . Today the excuse was managers were in a meeting. It’s now almost 8pm no call back and they are still taking my money.
  Please stay away, there are plenty of gyms to choose from who will give you friendly support and advice and treat you like a person rather than just take your money.
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  Mohammed Sadiq Added January 12, 2020

  ★ ☆ ☆ ☆ ☆
  i was charged 10 extra instead of having amount in my account i did submitt them bank statements too but last 2 months when i ask them they have only 2 answer somebody will call u tomorrow or we dont have access to payments so be carefull if u have direct debit setup with these coburg branch they may charge for anything and u may not know
  highly unprofessional staff working there!!!
  very disappionted not because of 10 bucks but about they service
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  Jessica Aceski Added January 03, 2020

  ★ ★ ★ ★ ☆
  Great for weight training. Good squat racks. High ceilings, feels very open.
  Friendly staff and it's nice and quiet on the weekends.
  Bring some headphones. Crappy playlist.
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  Karl Clif Added January 03, 2020

  ★ ☆ ☆ ☆ ☆
  After being a member for many years. This has to be the worst customer service & gym I have ever been to. Stuff don’t know what good customer service is very rude and bad attitude no concern for there staff members. The gym is not stafe to keep your belongings as I had mine stole. Also they still kept charging my monthly membership fees even though I canceled 60days prior. Called up many times only to be told someone would contact me back which every time they never contacted me back.

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